Website
Privacy Statement
This
statement confirms how I, Jan Marion of
www.treasuredspace.co.uk and Treasured Space Counselling use and protect any
information that you give to me when you use this service. I
am committed to safeguarding and protecting your information. If I ask you for
any information then it will only be used according to this privacy
statement. I may change this policy
from time to time in line with legislation and I advise that you check this
page from time to time to be aware of any changes. This policy is effective
from May 2018.
By
continuing to use my website www.treasuredspace.co.uk
you are accepting and consenting to the practices described in this policy and
agreeing to my use of cookies described below. Any
changes to this policy will be on this page and if relevant will be notified
you by email. For the purpose of Data
Protection Act 1998 and General Data Protection Regulation 2016 Jan
Marion is the data controller of Treasured Space
Counselling.
Information
collected
Like
most websites my website uses Google Analytics (GA). This data is used to look
at the number of people using the site and how they find it and how they
journey through the website. It also records your IP address which can
personally identify you. Google do not give me access to this. You
may also give me information such as your name, address and telephone number by
completing the form on my site or by contacting me by telephone or email. Where necessary, to act in
your best interests, I may need to process information that is sensitive in
nature such as health information. In some circumstances I may need to share
this information with a third party such as a GP. I would advise that you do
not share personal sensitive information on my website but if you choose to do
so, then you will be allowing me to process it as part of my services to you.
Cookies
My
site does use cookies in order to distinguish you from other users. You are
able to disable cookies which will prevent your visit being tracked. Some
cookies are essential for the website to work properly. I would advise you to
review and if necessary disable cookies on your internet browser regularly.
Please see http://www.youronlinechoices.com/uk/
to provide you with information about
cookies and http://www.aboutcookies.org/
for advice about deleting and managing cookies.
How
I store information
If
you contact me via my ‘Contact Me’ form, no data will be stored by the website
or passed to any third party. All data will be transferred and stored within
the European Economic Area. How
you transmit data onto my site is at your risk and I cannot guarantee the
safety of this. Once I have received your data then I have procedures and
security to ensure I do my best to safeguard your information and prevent
unauthorised access. My website is protected by
SSL so that the email content is encrypted before being sent over the internet.
How
I use information
I
use information in order to:
·
carry out the contract
between yourself and me and provide you with the services that you request from
me.
·
administer my website,
data analysis, statistical and survey purposes.
·
enable improvements to the
website.
·
keep the website safe and
secure.
·
keep records such as
client hours.
·
run and maintain my
business ie for financial records.
·
let you know of changes to
my service.
Storage
I
will store information for no longer than 7 years in accordance with the
directions of my professional insurance company. Some information such as texts
may be deleted immediately. My computer is password protected to ensure the
safety and protection of your information. I keep brief handwritten notes recording the
themes of our sessions. These are stored in a locked filing cabinet and destroyed
5 years after your counselling sessions end unless agreed otherwise. In the
case of supervision notes these will be kept for 5 years. Your contact and appointment
details will be kept for 5 years and then destroyed unless agreed otherwise.
Any emails, texts, whatsapp
messages or other communications will be deleted after receipt unless they form
part of your notes or are needed for income tax purposes in which case they
will be kept for 5 years as above. Your telephone number will be stored on my mobile
phone only until your sessions end at which point it will be deleted. If I
change telephones then your details will be deleted on the old phone. All
electronic information will be securely deleted by a specialist software
programme.
Access
to information
You
can request access to the personal information that I hold on you. Except in limited circumstances when I am not
permitted to do so for legal reasons, I will provide this information to you
within one month. If
you feel that any information that I hold about you is inaccurate then you are
able to ask me to update your information. If you want me to delete your
information please do so in writing and I will endeavour to do so unless I need
to keep it for legal or internal business purposes.
Contact
If
you wish to contact me with questions, concerns, complaints or request for your
information then please contact me by email: treasuredspace1@gmail.com
Data
Protection Registration Number ZA404607.